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WOW has horrible customer service and ripe off their costumes!!!! I signed up for a personal trainer and was verbally explained the whole process of the payments and the amount of training sessions.

I signed one slip for payment at that moment for half of the payment and was told that the second slip for the rest of the payment. However, I come to find that the second slip was not for the rest of the payment only but allows the gym to continue to charge me each month 500 dollars for more training sessions that I don’t want or need.

Two months later I was still being charge for personal training sessions that I did not agree too!!!

This company lies through their teeth about their payments, when they will charge you, and for how much!

Monetary Loss: $500.

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