Work Out World - Tickets
Classes were barely full over the past year and now the ticket system to take classes is the worst ever. If you are late you can't take a class?
You need a ticket? I pay to go to wow. I have several children, sometimes I am late for class, but now I can NOT participate? Fitness should be fun with less restrictions.
Don't embarrass the members when they come in late, or leave late, or if there cell phone is visable. We are adults PAYING to be there. They should also put extra spin bikes OUTSIDE the room so if someone is late they can still participate.
Very upsetting how the gym is not what it used to be. HOPE THE OWNERS READ THIS AND TAKE THIS TO HEART AND CHANGE THIS RULE BEFORE MORE MEMBERS LEAVE.
Reason of review: Poor customer service.
Location: Asbury Park, New Jersey
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Comments
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I'm having the same ticket issue. I was in an Active class and a friend came in and asked me to stay for Zumba.
Class started 10 minutes late as well. I ran out to get a ticket and sorry 5 minutes too late! What a ridiculous way to run a gym!
Instructors have to collect tickets and keep their numbers up. This new system is absolutely absurd.