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The reason I am cancelling is because abc financial is not able to resolve a billing issue with my account. After at least 5 phone calls with ABC financial and 1 with DCU credit union whom insist they have not blocked any payments. I am extremely disappointed with your...
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2.2
#1189766
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I called to cancel my membership the representative told me several time that she will put a note on my account and that I will not be charged anymore and I have 30 days to write a notice. 3 weeks later they charged my account and when I sent them an email they told me...
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1.1
#1185382
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Work Out World - Wow is awesome

No one comes to the gym to be comfortable. Getting in shape is painful. All of you people suck. You are all a bunch of New England, liberal retards. This site is a joke in itself. Stop crying and get a bowflex. Let the rest of us shred.
5.0
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Cleanliness
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Exchange, Refund and Cancellation Policy
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#1170805
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There is this Receptionist ever (I don't want to be rude but I don't know her name - she's a little overweight). She is very rude. I am a platinum member for years. I went on 11/13/17 with my husband as an 'invite'. When we decided to leave, she hold my 'husband's...
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3.2
I didn't like
  • New staff members since nov 2017
#1161682
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We had a Work out World membership for a few years. We had to cancel our membership but when we did so it took a few months for them to stop billing us. Work out World had a lawsuit against them for doing this to multiple customers, we were granted 2 months free. We...
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1.0
#1150717
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I was a WOW member for over 20 years. Always paid on time. No long term contract. At one point, I was traveling and not using the gyn at all, so asked that they freeze the mebership for me. They charged me 10$ a month for two years to do that. Finally, since I did not...
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2.6
I didn't like
  • Additonal fees for cancellation
#1138770
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Work Out World - Rude Manager & Trainers in Methuen

Some dumb manager Melissa of Wow Methuen. Is a rude & selfish putting her loud music while others are also working & she not even working (off time clock). When ask about music she claims is our problem. Ask for her name & corporate #. She try to kick me out. She needs training especially dealing w ppl
1.8
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Additional Fees
Billing Practices
Cleanliness
Customer service
Diversity of Products or Services
Equipment Quality
Exchange, Refund and Cancellation Policy
Location
Price Affordability
Product or Service Quality
Staff
Value for money
Website
#1100594
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Two months ago my fiance and i signed up for a personal trainer. He was cool. Then the 3rd session he quit. Then we was told by a manager he wasnt supposed to training us. We tried to cancel but they only gave us the option to pay a percent of the money we would owe...
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Anonymous
Mike Jericho

Maybe the trainer didn't like you because youre illiterate ?

#1081464
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Signed my son with the promotion $10 per month no membership fee just to find out they charged me $65. I called my cc company to dispute the charge and got wow customer service as she said that my son must call because the account is under his name, I explain that he...
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1.0
#1070295
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I have complained to the corporate office about the ceiling fans loaded with black dust and falling down on customers - this has been back in April it is now June and nothing has been done. Today was so hot outside, I asked the staff if the air was working they said...
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I didn't like
  • How dirty the gym is
  • Outright lying about customer comments
  • Customer service
#1065325
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