256 views
New Reviewer
0 comments

I signed up for personal training sessions as a present to myself. thinking it was a good thing well it wasn't.

I wasn't told that it is only 30 min long. so decided to cancel because I felt it way to much money and it wasn't worth it. I was however willing to pay for the sessions i had used which was at the time 1 session. so I spoke with Alex the so called manager of the personal trainers, all he was was an arrogant piece of *** that lied to me saying I had only 3 days to cancel and he wouldn't do any thing for me.

he told me to get a note from a doctor and he would try to cancel but wouldn't get me money back. I got the number of corporate obviously I was getting no where talking to him. I have tried to call the corporate office I have called 6 times and left 6 messages. As of today 2/14/2016 I have not had a call back.

did get someone from wow customer service to call me back but they just deal with wow issues. He did however tell me that the contract I signed did not have a 3 day cancellation on it. and I should get a refund.

so my advice is DO NOT USE THE PERSONAL TRAINERS AT WOW??? the other gym employees are wonderful.

Reason of review: Poor customer service.

Preferred solution: Full refund.

Location: Taunton, Massachusetts

Do You Have Something To Say ?
Write a review

Comments

chat-icon

Please avoid publishing any personal information and promotional content

You will be automatically registered on our site. Username and password will be sent to you via email.
Post Comment

Work Out World Reviews

  1. 21 reviews
  2. 15 reviews
  3. 14 reviews
  4. 0 reviews
  5. 2 reviews
Work Out World reviews