Work Out World - I sent this letter to ABC Financial recently
I have been a member of Work Out World - 50 Warren Street, Randolph, MA. 02368- since 7/2/07. ABC Financial has been debiting my account $39.98/mo. I have honored the 2-yr. agreement. The 2-yr. agreement/membership expired on 7/2/09. I called your customer service line last week and was told by one of your reps -Ashley- that I had to go into the WOW and speak to the manager for a waiver. I did as instructed on 7/9/09 and the manager and I both signed the Request for Membership Cancellation form.
The manager there (first name Vasilios) told me that I now needed to call your Cus Serv # again to tell someone at ABC Fin. that I have the signed waiver. This evening I called and spoke to a person who claimed to be a supervisor: Margaret O'Nick (X. 1527) and to her "superior" Jodie Hightower (X.1523)
I explained to both the aforementioned ladies and to the rep that initially received my call, that I had been laid off for almost a year and that I nor my wife have been using the gym. However, I had been (and still am) getting my account debited $39.98/mo. I realize that I signed the contract, which is why I have been honoring the agreement. I do recall receiving a letter from ABC Fin/Wow stating that if I have been laid off and/or receiving unemployment benefits that I may have my membership cancelled. It also stated that I would have to submit proof of unemployment or something to that effect. I can provide all necessary documents to prove that I was unemployed. Again, I decided to continue to honor the agreement, even though I, nor my wife, were using the gym.
My account was debited already for this month, and I am being told that I will still be charged for August! This is unacceptable. My only request is that you please do not debit my account anymore! I have not used the gym, in part, due to mental and physical fatigue which accompanies financial hardship from being laid off from work (not to mention facing foreclosure on my home). I had been looking for work all day everyday, while my wife stayed home to care for our 3 children.
After speaking to Margaret O'Nick (x.1527) at length, I was told that I will still be charged the $39.98 for August! She also stated that if I fax over the request that there was a 92% chance that nothing will happen! She went on to say that I should mail the request to your PO Box address. I hope that I don't have to go any further than this email/fax to get this issue resolved amicably. I am not asking for much, I have already lost out on money and ABC Fin/WOW has gained out of this deal since my wife nor I have used the gym in months.
(I've not received a response yet- I'll keep you posted)
Location: Hyannis, Massachusetts
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Comments
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This is the worst customer service. This ABC Financial is the worst of all, I have been asking them to cancel my membership since January 4, 2014 because I move to Florida and in order to cancel I have to sent ( least signed by both, airplane ticket, DL recently change etc....
this is the most ridiculous way to cancel a membership please don't deal with this gym! also they don't tell you that the platinum membership has a contract of 12 mo.
and to cancel you will have a hard time. Be careful
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I Eric Jean Baptiste writing this letter to you regarding to cancel my membership card. The agreement number is 8207-****. For further information feel free to contact me at 857 719 ****. thanks
regard,
Eric J. Baptiste
Be wary of all Work Out World's and other gyms associated with ABC Financial. It's not necessarily the gym's fault its ABC Financial who will not honor a membership cancellation.
please remove these posts regarding WOW. they were not intended to be posted. this site has no delete, nor edit, nor removal function.
PLEASE DELETE these accidental posts immediately.
No content in these posts were intended to be posted, and no content was meant to be taken seriously. please disregard and delete.
5. Written by WOW in mass is not the one in , on 20-09-2009 12:41
4. Written by !, on 20-09-2009 13:01
RE: Written by WOW in mass is not the one in NJ
the post with the above info was posted by accident. it was not meant to be posted. *please remove*. website has no edit or delete feature and doesn't allow for removal of accidental postings nor has editing ability..
. Written by:
WOW in mass is not the one in , on 20-09-2009 12:41
"TO BE CLEAR, these "horrible" posts are about the"
was not meant to be posted, and site features no delete function.
please disregard this post and it's contents completely. it was not intended to be posted, and needs to be removed immediately by site.
please remove these following 6 posts:
5. Written by WOW in mass is not the one in , on 20-09-2009 12:41
4. Written by !, on 20-09-2009 13:01
RE: Written by WOW in mass is not the one in NJ
the post with the above info was posted by accident. it was not meant to be posted. please remove. website has no edit or delete feature and doesn't allow for removal of accidental postings nor has editing ability..
. Written by WOW in mass is not the one in , on 20-09-2009 12:41
"TO BE CLEAR, these "horrible" posts are about the"
was not meant to be posted, and site features no delete function.
please remove the following 6 posts. please disregard their content completely. they were not intended to be posted, and need to be removed immediately by this site.
please remove these posts:
5. Written by WOW in mass is not the one in , on 20-09-2009 12:41
4. Written by !, on 20-09-2009 13:01
RE: Written by WOW in mass is not the one in NJ
the post with the above info was posted by accident. it was not meant to be posted. please remove. website has no edit or delete feature and doesn't allow for removal of accidental postings nor has editing ability..
. Written by WOW in mass is not the one in , on 20-09-2009 12:41
"TO BE CLEAR, these "horrible" posts are about the"
was not meant to be posted, and site features no delete function.
please disregard this post and it's contents completely. it was not intended to be posted, and needs to be removed immediately by site.
please remove these posts:
5. Written by WOW in mass is not the one in , on 20-09-2009 12:41
4. Written by !, on 20-09-2009 13:01
RE: Written by WOW in mass is not the one in NJ
the post with the above info was posted by accident. it was not meant to be posted. please remove. website has no edit or delete feature and doesn't allow for removal of accidental postings nor has editing ability..
. Written by WOW in mass is not the one in , on 20-09-2009 12:41
"TO BE CLEAR, these "horrible" posts are about the"
was not meant to be posted, and site features no delete function.
please disregard this post and it's contents completely. it was not intended to be posted, and needs to be removed immediately by site.
Gold's Gym is a decent Gym, check it out.
the above was posted by accident. it was not meant to be posted.
please remove.
website has no edit or delete feature. and no one to have remove accidental postings.
stay away..
be weary of WOW in massachusetts!
TO BE CLEAR, these "horrible" posts are about the RIP OFF WORLD in massachusetts! there is also another gym by the name WOW in NJ, but it is not asscoiated with WOW of mass!
these *** are the worse around. Vas is a Fat *** lying slimebucket of S#it! And he is just one of the pieces of S#it in the company! Do NOT join that dump, check out Planet Fitness which is all over for only 9 bucks a month, or for only 19.
you get memberships to all their gyms with extras, no games, no lies, easy going.. WOW is a bunch of thieving slimebags, and the attorney general should shut them down! They are coporate THIEVES! Why no one shuts them down is amazing!
The complaints on them at the BBB is miles long, and they are straight out *** who use every bait and switch hustle and lie in the scammers book! Their headquarters should be in Nigeria! The place smells to boot!
Vas is an ***!
A lying Fat ***! If you are still dumb enough to sign on the line of their contract, you might as well sign with Lucifer next, because he is actually a better business man..