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I agree, these people are solely about getting you to sign a contract. After that, they could care less. i have a friend who is a personal trainer who no longer works with clients at that gym becuase if the shady dealings he saw behind closed doors there. I recommend you find another club if you can.

when I tried cancelling my membership they didn't want to deal with me and sent me to this horrible company in Arkansas called ABC Financial. It took me forever to prove I was leaving the area so I couldn't go to the gym. they charged me fro 3 months afterwards.

Also, when I switched credit cards on my account, informed WOW but WOW did not inform ABC financial, I got a letter in the mail saying ABC financial was penalizing me $80 for not having a valid card.

When I called ABC they told me , Okay, we'll lower it to $30; I said no way and told them to take my new card and that was that. These guys somehow have been set up to run like a collection agency.

The whole operation (ABC and WOW) is shady. They only care about your money! Stay away from these companies!!!

Monetary Loss: $500.

Location: Brandon, Vermont

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Guest

Their staff is inadequate to say the very least. I was engaged in a staff conversation when I reminded who was behind the desk to face me when they speak to me that then escalated to walking away from me while speaking to me.

That would fall under the category of MANNERS. The second matter was in recommending a mirror to see around a big blind corner on the gym floor. The "rocket scientist" informed me it was an invasion of their privacy. I had to remind the kid there is only an expectation of privacy in areas such as tanning booths and locker rooms, not on the gym floor.

They don't know how to listen. Up to the point of my membership termination, there was suddenly a log of inappropriate comments made. If there were so many, why wasn't I notified to adjust them avoiding so many being made? Also, why did they suddenly surface upon holding WOW accountable for not properly handling personal sensitive information?

Sounds like excuses to me.

Lastly, I was then not allowed contact information above the staff I was having problems with. I thought the business entity would be handled in a professional manner instead of "playground rules".

Guest

I applied to WOW as a trainer through their on site ProFit staff. My application of personal information sat in place for 2 weeks without positive control.

I had to call their corporate office for them to lock it up somewhere. After tolerating enough of this, I then informed them I wanted to withdraw my application. Their reaction was to forward it to their Corporate office. So now I have my personal information kept from me against my will.

When their regional rep could not come up with another excuse, they pulled the classic "settle down or we will have you removed" grenade.

So I have been not allowed at the local facility anylonger. Fortunately, I have pissed them off enough so that they will stop membership payment and I won't have to go through the cancelling nightmare.

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