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I have been a member of Work Out World - 50 Warren Street, Randolph, MA. 02368- since 7/2/07. ABC Financial has been debiting my account $39.98/mo. I have honored the 2-yr. agreement. The 2-yr. agreement/membership expired on 7/2/09". I called your customer service line last week and was told by one of your reps -Ashley- that I had to go into the WOW and speak to the manager for a waiver/. I did as instructed on 7/9/09 and the manager and I both signed the Request for Membership Cancellation form?.The manager there (first name Vasilios) told me that I now needed to call your Cus Serv # again to tell someone at ABC Fin!. that I have the signed waiver.. This evening I called and spoke to a person who claimed to be a supervisor: Margaret O'Nick (X,. 1527) and to her "superior" Jodie Hightower (X?.1523)
I explained to both the aforementioned ladies and to the rep that initially received my call, that I had been laid off for almost a year and that I nor my wife have been using the gym;. However, I had been (and still am) getting my account debited $39.98/mo. I realize that I signed the contract, which is why I have been honoring the agreement. I do recall receiving a letter from ABC Fin/Wow stating that if I have been laid off and/or receiving unemployment benefits that I may have my membership cancelled. It also stated that I would have to submit proof of unemployment or something to that effect. I can provide all necessary documents to prove that I was unemployed. Again, I decided to continue to honor the agreement, even though I, nor my wife, were using the gym.
My account was debited already for this month, and I am being told that I will still be charged for August! This is unacceptable. My only request is that you please do not debit my account anymore! I have not used the gym, in part, due to mental and physical fatigue which accompanies financial hardship from being laid off from work (not to mention facing foreclosure on my home). I had been looking for work all day everyday, while my wife stayed home to care for our 3 children.
After speaking to Margaret O'Nick (x.1527) at length, I was told that I will still be charged the $39.98 for August! She also stated that if I fax over the request that there was a 92% chance that nothing will happen! She went on to say that I should mail the request to your PO Box address. I hope that I don't have to go any further than this email/fax to get this issue resolved amicably. I am not asking for much, I have already lost out on money and ABC Fin/WOW has gained out of this deal since my wife nor I have used the gym in months.
(I've not received a response yet- I'll keep you posted) 128d53f
 Comments (11) |
| 1. Written by Eric Jean Baptiste on October 2, 2011 from hyannis, massachusetts, US I Eric Jean Baptiste writing this letter to you regarding to cancel my membership card. The agreement number is 8207-3958. For further information feel free to contact me at 857 719 6535. thanks regard, Eric J. Baptiste |
| 2. Written by Eric on August 10, 2011 from rochester, minnesota, US Be wary of all Work Out World's and other gyms associated with ABC Financial. It's not necessarily the gym's fault its ABC Financial who will not honor a membership cancellation. |
| 3. Written by please remove posts, posted by on September 20, 2009 from boston, massachusetts, US please remove these posts regarding WOW. they were not intended to be posted. this site has no delete, nor edit, nor removal function. PLEASE DELETE these accidental posts immediately. No content in these posts were intended to be posted, and no content was meant to be taken seriously. please disregard and delete. 5. Written by WOW in mass is not the one in , on 20-09-2009 12:41 4. Written by !, on 20-09-2009 13:01 RE: Written by WOW in mass is not the one in NJ the post with the above info was posted by accident. it was not meant to be posted. *please remove*. website has no edit or delete feature and doesn't allow for removal of accidental postings nor has editing ability.. . Written by: WOW in mass is not the one in , on 20-09-2009 12:41 "TO BE CLEAR, these "horrible" posts are about the" was not meant to be posted, and site features no delete function. please disregard this post and it's contents completely. it was not intended to be posted, and needs to be removed immediately by site. |
| 4. Written by please remove the following 6 on September 20, 2009 from boston, massachusetts, US please remove these following 6 posts: 5. Written by WOW in mass is not the one in , on 20-09-2009 12:41 4. Written by !, on 20-09-2009 13:01 RE: Written by WOW in mass is not the one in NJ the post with the above info was posted by accident. it was not meant to be posted. please remove. website has no edit or delete feature and doesn't allow for removal of accidental postings nor has editing ability.. . Written by WOW in mass is not the one in , on 20-09-2009 12:41 "TO BE CLEAR, these "horrible" posts are about the" was not meant to be posted, and site features no delete function. please remove the following 6 posts. please disregard their content completely. they were not intended to be posted, and need to be removed immediately by this site. |
| 5. Written by please remove posts on September 20, 2009 from boston, massachusetts, US please remove these posts: 5. Written by WOW in mass is not the one in , on 20-09-2009 12:41 4. Written by !, on 20-09-2009 13:01 RE: Written by WOW in mass is not the one in NJ the post with the above info was posted by accident. it was not meant to be posted. please remove. website has no edit or delete feature and doesn't allow for removal of accidental postings nor has editing ability.. . Written by WOW in mass is not the one in , on 20-09-2009 12:41 "TO BE CLEAR, these "horrible" posts are about the" was not meant to be posted, and site features no delete function. please disregard this post and it's contents completely. it was not intended to be posted, and needs to be removed immediately by site. |
| 6. Written by Written by WOW in mass is not on September 20, 2009 from boston, massachusetts, US please remove these posts: 5. Written by WOW in mass is not the one in , on 20-09-2009 12:41 4. Written by !, on 20-09-2009 13:01 RE: Written by WOW in mass is not the one in NJ the post with the above info was posted by accident. it was not meant to be posted. please remove. website has no edit or delete feature and doesn't allow for removal of accidental postings nor has editing ability.. . Written by WOW in mass is not the one in , on 20-09-2009 12:41 "TO BE CLEAR, these "horrible" posts are about the" was not meant to be posted, and site features no delete function. please disregard this post and it's contents completely. it was not intended to be posted, and needs to be removed immediately by site. |
| 7. Written by Gold's Gym on September 20, 2009 from boston, massachusetts, US Gold's Gym is a decent Gym, check it out. |
| 8. Written by please remove post. on September 20, 2009 from boston, massachusetts, US the above was posted by accident. it was not meant to be posted. please remove. website has no edit or delete feature. and no one to have remove accidental postings. |
| 9. Written by stay away.. on September 20, 2009 from boston, massachusetts, US stay away.. |
| 10. Written by ! on September 20, 2009 from boston, massachusetts, US be weary of WOW in massachusetts! |
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