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    • Cleanliness 1
    • Friendliness of staff 1
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    • Customer service 9
    • Contract scams 3
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Warwick RI, they let the members wear whatever they want. They also step on machines to do there with outs Add comment

Guys are wearing work boots to the gym. People e standing on machines to do there workouts and nothing is being said. Yes they have a big sign saying that this stuff can not be done at wow. Add comment

I signed up to WOW with their promised that the cancellations or membership can be no hassle. Just a phone call and no questions ask , I can cancel it anytime. We went to the gym and tried to cancel my membership, they told us to sent an email to WOW membership cancellation office, which I did. Then I got a reply that I need to send a register mail to request for cancellation. I got the return confirmation that they received it and after 2... Read more

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I signed a contract December 2014 for personal training at work out world in Red Bank I was paying $198.00 a month for a 1/2 hour session a week. In May of 2015 I fractured my foot so the froze my personal training , in august of 2015 I had foot surgery. I am 62 and now have problems with both shoulders faxed them doctors note so they said they would freeze it till May 2016. I went yesterday for spin class and they stopped me at front door say I... Read more

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Got suckered into personal training. Okay, so I'll give it a whirl. The kid ruined my knee by the 3rd session. I told him it hurt really badly, but he insisted it is supposed to hurt!!???!?!!?!?! I kept telling him it hurt in a way it shouldn't. He wouldn't listen. He knew better. I haven't been able to kneel without pain, and stairs are now difficult. I'm only 51, and have been like this for over a year now. :-/. Trying to avoid surgery. The... Read more

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Members don't clean machines and the does nothing about it. Not only is it gross but it's also a health issue. Add comment

After turning in my monthly membership in December (I was moving), I was still charged for 3 more months, was onerdrawn at bank. I called wow (In Red Bank), they said they would talk with corporate, that was 2 weeks ago, 5 phone calls, talked with 3/4 different people ,still getting nowhere. If you are thinking of joining a gym, please reserch them. Red Bank wow is a joke, you can not count on anyone there to help you. Read more

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I signed up with WOW - the gym is okay, it is just a solid gym with no extras, but okay. The organization they are involved with for personal training is terrible. They don't explain contracts. They stick you with a trainer that has little to no experience. They don't call you back so you can discuss the situation at hand. All they care about is taking your money, signing a contract you can't get out of and then try to ruin your credit.. STAY... Read more

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They lie to you and say your membership is cancelled, then continue to charge you over the course of the year (for me 2 1/2 yrs and still being charged) and then have collection agencies call you EVERYDAY. Add comment

When I joined w.o.w. about 2 years ago, I was told I would get a comlementary 1-session workout with a trainer on staff. I made an initial appointment with one of their trainers, who canceled on me not once but twice. After that I just didn't bother, and went about my own workouts. Now I've decided to cancel my membership due to financial issues, and it is apparently impossible!! I'm extremely angry about this and I'm still being charged the... Read more

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