Submit ›
or
1.6 Based on 22 reviews
Compare to others
Respond to your
customers
  • Customers like
    • Friendliness of staff 1
    • Kids area babysitting 1
    • Price 1
  • Customers don't like
    • Customer service 9
    • Contract scams 4
    • Very disappointed 2
Advanced
search
loading...
More Less

A hole in the rug in the womens corner cause me to fall. Poorly handled they did not know where the ice was nor had no idea where the incident reports where. Injury was my nose left side of eye my wrist is swollen & bruised along with my right knee. there is now a new piece of rug in the room thanks for that many of us complaining about that for months but you still waited for someone to get hurt. My injury sure could have been alot worst,... Read more

Was this review helpful? 0 0

I joined this gym less than 1 month ago thinking that it would be a cheap and easy gym to use and I was wrong. Before my first month was over this gym was trying to charge me a maintenance and a late fee for that fee. About a week ago I asked them to cancel my membership and today I received an email saying it was canceled. I thought that was the end of this whole thing until I looked at my bank account and saw that they had got their money out... Read more

Was this review helpful? 0 0

I can no longer pay for this mnthly charge. Not used the gym but once in the last yr and have a disability that not only am i limited in walking i have been told that my right arm is losing bone due to severe kidney disease.You recently took out 50.00 plus another 40.00 for a bounced chk that was not right. Please return my 90.00 asap. I am on disabilty and cannot afford this. If you need medical proof i will get note from my Dr.. Thank you... Read more

Was this review helpful? 2 0

This place is such a scam! They will say anything to get u to join. I wanted to join pay the $20 monthy and bring my 13 yr old daughter. I asked them if that age was ok they said yes that was fine. Well 4 months into us going one night there was an ambulance there someone mustve gotten hurt so now all of a suden shes not allowed there. So i call them tell them my problem and they decide she can come back. But only if i pay an extra $15 monthy... Read more

Was this review helpful? 0 0

I was told when I signed up that I can cancel 15 days from the first of the month, but now they are saying I can only cancel after my initial term, which is a year. What can I do, file a consumer compliant? Any suggestions? This place is horrible. I went in to the Freehold gym two times and both times they told me that the kiosk was on the fritz. It seems like they make it as difficult as possible to cancel. I know there are a bunch of sites... Read more

Was this review helpful? 0 0

Warwick RI, they let the members wear whatever they want. They also step on machines to do there with outs

Add comment

Guys are wearing work boots to the gym. People e standing on machines to do there workouts and nothing is being said. Yes they have a big sign saying that this stuff can not be done at wow.

Add comment

I signed up to WOW with their promised that the cancellations or membership can be no hassle. Just a phone call and no questions ask , I can cancel it anytime. We went to the gym and tried to cancel my membership, they told us to sent an email to WOW membership cancellation office, which I did. Then I got a reply that I need to send a register mail to request for cancellation. I got the return confirmation that they received it and after 2... Read more

Was this review helpful? 2 0

I signed a contract December 2014 for personal training at work out world in Red Bank I was paying $198.00 a month for a 1/2 hour session a week. In May of 2015 I fractured my foot so the froze my personal training , in august of 2015 I had foot surgery. I am 62 and now have problems with both shoulders faxed them doctors note so they said they would freeze it till May 2016. I went yesterday for spin class and they stopped me at front door say I... Read more

Was this review helpful? 0 0

Got suckered into personal training. Okay, so I'll give it a whirl. The kid ruined my knee by the 3rd session. I told him it hurt really badly, but he insisted it is supposed to hurt!!???!?!!?!?! I kept telling him it hurt in a way it shouldn't. He wouldn't listen. He knew better. I haven't been able to kneel without pain, and stairs are now difficult. I'm only 51, and have been like this for over a year now. :-/. Trying to avoid surgery. The... Read more

Was this review helpful? 0 0
Did not find what you were looking for?
 
×
You are reading about Work Out World.
Filing a new complaint about
×