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1.6 Based on 23 reviews
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  • Customers like
    • Friendliness of staff 1
    • Kids area babysitting 1
    • Price 1
  • Customers don't like
    • Customer service 9
    • Contract scams 4
    • Very disappointed 2
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The old lady that works in the front[never seen her before] of the wow gym on rt 79 is by far the rudest, unprofesional person i have delt with. She called me crazy infront of a client because i had complained that my little sisster couldnt use the bathroom but yet i pay 190 a month for a trainer & regular gym membership fee . The old hag said she couldnt because she wasnt a member. Last time i checked this wasnt new york. If your gonna take ur... Read more

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Stay Away!!! Support via Email only is inadequate at best. Cancelled my membership and they are still billing me...and no one to call! Horrible.

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A hole in the rug in the womens corner cause me to fall. Poorly handled they did not know where the ice was nor had no idea where the incident reports where. Injury was my nose left side of eye my wrist is swollen & bruised along with my right knee. there is now a new piece of rug in the room thanks for that many of us complaining about that for months but you still waited for someone to get hurt. My injury sure could have been alot worst,... Read more

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I joined this gym less than 1 month ago thinking that it would be a cheap and easy gym to use and I was wrong. Before my first month was over this gym was trying to charge me a maintenance and a late fee for that fee. About a week ago I asked them to cancel my membership and today I received an email saying it was canceled. I thought that was the end of this whole thing until I looked at my bank account and saw that they had got their money out... Read more

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I can no longer pay for this mnthly charge. Not used the gym but once in the last yr and have a disability that not only am i limited in walking i have been told that my right arm is losing bone due to severe kidney disease.You recently took out 50.00 plus another 40.00 for a bounced chk that was not right. Please return my 90.00 asap. I am on disabilty and cannot afford this. If you need medical proof i will get note from my Dr.. Thank you... Read more

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This place is such a scam! They will say anything to get u to join. I wanted to join pay the $20 monthy and bring my 13 yr old daughter. I asked them if that age was ok they said yes that was fine. Well 4 months into us going one night there was an ambulance there someone mustve gotten hurt so now all of a suden shes not allowed there. So i call them tell them my problem and they decide she can come back. But only if i pay an extra $15 monthy... Read more

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Menlo Park WOW Edison, NJ Originally signed up over phone (co-worker's friend) was told that once I went into the gym they would go over the contract and at that time I would sign... That was BS there was no contract to be signed the place was Ghetto very unprofessional and since 12/1/2015 I have been trying to get out of contract (which I'm told its one year)... The contract was signed by employee at WOW not me therefore, the forged signature... Read more

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I was told when I signed up that I can cancel 15 days from the first of the month, but now they are saying I can only cancel after my initial term, which is a year. What can I do, file a consumer compliant? Any suggestions? This place is horrible. I went in to the Freehold gym two times and both times they told me that the kiosk was on the fritz. It seems like they make it as difficult as possible to cancel. I know there are a bunch of sites... Read more

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Warwick RI, they let the members wear whatever they want. They also step on machines to do there with outs

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Guys are wearing work boots to the gym. People e standing on machines to do there workouts and nothing is being said. Yes they have a big sign saying that this stuff can not be done at wow.

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