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  • Martina1 votes
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  • 2 days ago
  • Fitness Centers
  • North Dartmouth, Massachusetts
  • Gym Membership
  • 10
  • REVIEW RATING 4/5

Good old Sunday morning... Got my daughter and her best friend up and ready to take a class at the Fall River wow for an 8:30 class... Hype them up for how fun the daycare is and whatnot. Get them there from Fairhaven (20 minute drive), for only the "assistant manager" OMAIDA MONTANEZ to tell me I only have one child on record and that they can't stay there. I said its only for a day, ill pay... Read more

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  • Jan 21
  • Fitness Centers
  • Revere, Massachusetts
  • Gym Membership
  • 10
  • REVIEW RATING 4/5

After complaining about the change in instructors, I was told by the Director of Fitness to stop complaining, what was done was done. Martina is clearly not ready to be a director! I am the paying customer. I am not interested in her jealous rivalries. I do not feel any of the other classes are worth the time. I feel that the concerns of 30 women should outweigh the jealousy of one. When I... Read more

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  • Jan 06
  • Fitness Centers
  • Norwalk, Connecticut
  • Membership
  • 141
  • REVIEW RATING 5/5

My family and I purchased memberships at a promotional rate in December of 2012. We planned on moving within the next few years and were told that would be no problem. The staff stated that if we moved further than 25 miles away we could cancel with no issue. This is not the case. We have tried repeatedly to cancel. Before we moved we tried to do it at the facility and they merely were able to... Read more

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  • Nov 23, 2014
  • Fitness Centers
  • Randolph, Vermont
  • Gym Policies
  • 279
  • REVIEW RATING 4/5

I used to work out at WOW and was invited to join their staff of personal trainers once they learned customers were coming to me for CORRECT answers instead of them. I had answers their staff did not. I was also hearing things about improper trainer relationships conveying inappropriate information to crank up sales. Being previously certified, I regained my certs and applied for a position. ... Read more

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  • Nov 11, 2014
  • Fitness Centers
  • East Brunswick, New Jersey
  • Membership
  • 204
  • REVIEW RATING 4/5

My 17 year old daughter went into the East Brunswick, NJ WOW to freeze her membership. She was going to college. The front desk told her they would take care of it, but they never did. I'm still being charge and annual fees. The only one you can contact is through email. They do not care about any miscommunication with a 17 trying to freeze her membership. I read many reviews about the same... Read more

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  • Oct 29, 2014
  • Fitness Centers
  • Manalapan Township, New Jersey
  • Gym Equipment
  • 203
  • REVIEW RATING 4/5

I wish I could give this gym negative stars. Before my gym was taken over by Work Out World, it was once Elite Fitness which I was a member of for nine years, once Work Out World took it over everything went downhill. From the TV's that they took off all the cardio machines, to the smoothie bar that they got rid of, to a place that is no longer kept as clean and tidy as it once was. All the old... Read more

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  • Oct 03, 2014
  • Fitness Centers
  • Robbinsville, New Jersey
  • Gym Membership Cancellation
  • 417
  • REVIEW RATING 5/5

The entire WoW franchise is absolutely horrible and one of the worst scams I have ever encounteree. They lured me in with a $1 down payment on a 12-month contract, with a full VIP membership for only $25/month...however, after I had completed school and moved away, they would NOT let me cancel my membership. Their website says that they will allow membership cancellation before the contract... Read more

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Canceling this gym is the hardest part! Can't talk to nobody, have to mail in a cancel form and good luck getting a confirmation of cancellation cause they never email back and keep taking and taking your money for months! Multiple emails and still never get an anwser until months later! After they done charged me extra months! Customer service is horrible Add comment

Sons been in Military for 2yrs has been trying to cancel since, NICE AH Add comment

  • Aug 06, 2014
  • Fitness Centers
  • Wifi Hotspot
  • 280
  • REVIEW RATING 4/5

I am actually a fan of the gym, never had any problems and i was even upgraded to a VIP for just being a loyal customer. I have 1 complaint, cell service/wifi. The Simon Mall offers free wifi to anyone inside the mall as long as you sign in. As soon as you walk through the doors the wifi cuts out and you no longer can access this. Once you walk down the stairs and enter the gym as an AT&T... Read more

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